Job Openings

When you join the SpenDifference team, you’re a part of the family. If you’re interested in joining our family, please email us at careers@spendifference.com.

  • Client Solutions Program Manager

    POSITION TITLE: Client Solutions Program Manager
    DEPARTMENT: Client Solutions
    REPORTS TO: RVP Client Solutions

    POSITION SUMMARY

    The Client Solutions Program Manager is a client-facing role, responsible for managing all aspects of assigned client supply chain programs to ensure a successful execution of the tactics and strategy of their supply chain. This role works directly with various functions within the client’s organization to deliver on both the client’s brand projects, as well as joint projects established to achieve both supply chain and brand goals. The Client Solutions Program Manager reviews client spend portfolio for opportunities and works with procurement team to expand product spend and product cost reduction for assigned clients, while ensuring organizational capacity for achieving these outcomes is available. This role must collaborate with other Client Solutions team members, purchasing personnel, finance and risk management, and distribution as appropriate, to ensure favorable client outcomes.

    DUTIES & RESPONSIBILITIES

    • Understands and execute on supply chain strategy and goals created in collaboration between all stakeholders and clients
    • Responsible for maintaining a focus on understanding the client's business, anticipating needs and building positive relationships, reporting of contract savings, performance and opportunities, large and small
    • Communicates supply chain and project status information to client leadership in regular updates
    • Publish and communicate client reporting documents including cost savings tracker, price change reports, project and promotion trackers to improve transparency and communication
    • Responsible for planning and scheduling of project goals, milestones and deliverables
    • Defines the scope and planning activities of projects in collaboration with all stakeholders
    • Working within and communicating detailed work plan which identifies and sequences the activities needed to successfully complete the projects
    • Responsible for organization and execution of initial sourcing, LTO rollouts, market tests and product transitions with clients and distribution
    • Responsible for executing successful product transitions without supply interruption by working collaboratively with the client, suppliers, and purchasing, while also using reporting and analysis to support data-driven decisions
    • Communicates clearly with all parties regarding both projects and product transitions, including the client, suppliers, distributors, re-distributors, and other impacted stakeholders
    • Manages supply shortages and outages calmly and swiftly to effectively resolve the outage in the minimum amount of time required
    • Shares general and accurate information regarding the state of the current commodity markets and any other markets that heavily impact the client’s business
    • Understands and analyzes various distribution options for a LTO or new product launch to ensure that the most appropriate and cost effective distribution options are being utilized
    • Creates and maintains strong relationships with suppliers, distributors, internal constituents / project teams and clients
    • Works closely with cross-functional individuals and teams (both internal and external) to ensure project deliverables are completed in a quality and timely manner
    • Direct and coordinate activities between functional groups including but not limited to manufacturing, sourcing, distribution, quality assurance, finance, technical support and clients
    • Communicate key client organizational and operational changes including distribution changes, new restaurant openings, rebranding and other special projects to cross-functional teams (internal and external) for proper execution
    • Communicates opportunities for process improvements to increase efficiency, accuracy and client satisfaction
    • Represents the company professionally in alignment with the Mission, Vision and Values • Additional duties as assigned

    QUALIFICATIONS, EXPERIENCE & KNOWLEDGE

    EXPERIENCE:
    • Minimum of 3 years Foodservice experience in Supply Chain and/or Restaurant Operations
    • Experience working in a team environment
    • Project management experience preferred

    SKILLS:
    • Outstanding influencing and negotiation skills required
    • Excellent communication skills with the desire and ability to create a team environment among all internal and external stakeholders
    • Must be self-motivated and have a desire to perform quickly and accurately
    • Ability to perform well in a process and project driven organization, with high levels of accountability, empowerment and visibility
    • Excellent organizational skills, including attention to precise details and accuracy
    • Ability to represent the company to all levels of the organization, including executive level management
    • Data analysis capabilities must be solid and applicable to the supply chain industry
    • Excellent analytical thinking and problem-solving abilities
    • Strong personal interaction and conflict management behaviors
    • Strong computer skills including but not limited to Microsoft Office (Excel, Word, PowerPoint), supply chain database tools and workflow tools preferred

    EDUCATION: Bachelor’s Degree or equivalent work experience

    WORKING RELATIONSHIPS:
    • Ability to interact and resolve conflict with internal departments and external clients and represent SpenDifference in a professional manner

    PHYSICAL AND MENTAL DEMANDS:
    • Requires prolonged sitting, some bending, stooping and stretching. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
    • Requires eyesight correctable to 20/20 to read numbers, reports, and computer terminals. Requires hearing within normal range for telephone use.
    • Must understand vague and implicit instructions, and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people.
    • Emotional stability and personal maturity are important attributes in this person.
    • Must have a long attention span in order to listen to people, perceive the real problems and bring issues to a successful conclusion.
    • Ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. Must understand people and be able to communicate effectively with them.

    OTHER:
    • Up to 25% travel may be required
    • Must be able to maintain confidentiality
    • Must be capable of working in a fast paced environment with a high degree of flexibility and acceptance of change
    • Must be self-motivated with a high degree of integrity and flexibility
    Apply to this Position
  • Manager, Procurement/Grocery

    POSITION SUMMARY

    The Manager, Procurement – Grocery is responsible for the procurement of ~$240 million in spend of grocery related items including processed produce and nuts, entrees and appetizers, condiments, soups and sauces, seasonings and flavorings as well as sugars and sweeteners. This person will be required to understand how to determine supplier capabilities and capacity with a clear understanding of the upstream and downstream impact on the overall customer(s) experience. The Manager, Procurement must create and maintain strong relationships with suppliers, distributors, internal constituents / Client Solutions and customers. The Manager is involved in all aspects of sourcing requiring the skills necessary to identify cost saving opportunities, create and execute RFP’s in accordance with the RFP Calendar, create competitive environments, creatively negotiate, generate contracts and manage delivery of optimal solutions. The Manager is required to review purchasing data and must have the skills to identify cost-cutting opportunities and cost containment opportunities. This job requires a high degree of motivation, integrity and flexibility to succeed.

    DUTIES & RESPONSIBILITIES
    • Creates and continuously maintains updated Category Strategy plan with all elements of a short and long term strategy for categories under management
    • Analyzes and interprets data in coordination with the Supply Chain Analyst via the contract management system and business intelligence tools
    • Maintains accountability for work status within assigned projects, targeting project completion dates aligned with required deadlines and time commitments
    • Responsible for overall RFP and contract management within assigned categories
    • Seeks opportunity to “pool” volumes among customers/ leverage buying power
    • Responsible for processing appropriate customer and supplier required documentation
    • Complies with policies, practices and risk mitigation strategies
    • Monitors supplier/vendor status and performance
    • Responsible for preparing BID packets to be submitted to vendors on behalf of the Supply Management department
    • Ability to negotiate all elements of cost including base ingredients, freight rates and landed cost
    • Identifies vendor opportunities and challenges and partners with internal stakeholders, as appropriate, to ensure desired outcomes, i.e. executed opportunities, resolved challenges.
    • Identifies opportunities to expand contracted items through RFP/bids and increase overall percentage of customer contracts
    • Plans, organizes and controls the Supply Chain onboarding process activities related to the integration of new clients
    • Works as part of a cross functional team including Client Solutions, Distribution, Finance and Business Development during the new client onboarding process.
    • Serves as central point of contact throughout the Supply Chain onboarding process
    • Develops and maintains an end-to-end Supply Chain project plan, ensuring all items are completed
    • Coordinates project tracking and reporting through the designated Workflow Tool
    • Reports concerns related to defective or unacceptable new goods or services with users, vendors and others to determine cause of the problem and to ensure corrective and preventative action occurs
    • Assists Purchasing and Finance team in reporting of KPI, benchmarking and price forecasting reports
    • Provides guidance and leadership for Buyer 1’s
    • Communicates opportunities for process improvements to increase efficiency, accuracy and customer satisfaction
    • Completes assigned monthly contract negotiations and maintenance
    • Ensures assigned Pricing Analysis (PA’s) are completed accurately and provided to Finance team
    • Represents the company professionally in alignment with the Mission, Vision and Values
    • Additional duties as assigned
    QUALIFICATIONS, EXPERIENCE & KNOWLEDGE  EXPERIENCE:  
    • 4-6 years Foodservice Supply Chain experience
    • Retail experience helpful
    • Experience working with restaurant chains, preferably as an employee or supplier
    • Experience interfacing with customers
    SKILLS: 
    • Outstanding influencing and negotiation skills required
    • Excellent communication skills with the desire and ability to create a team environment among all internal and external stakeholders
    • Must have a bias for action. Self-motivation and a desire to perform quickly and accurately is a must for this position
    • Excellent organizational skills, including attention to precise details and accuracy
    • Data analysis capabilities must be solid and applicable to the supply chain industry
    • Knowledge of the legal terminology and language requirements for supplier and/or vendor agreements and contracts required
    • Ability to represent the company to all levels of the organization, including executive level management
    • Ability to develop/maintain strong relationships
    • Strong personal interaction and conflict management behaviors
    • Service oriented for internal and external customers
    • Strong computer skills including but not limited to Microsoft office (Excel, Word, PowerPoint), supply chain database tools and workflow tools preferred
    EDUCATION:
    • Bachelor’s degree or equivalent experience required
    • CPSM preferred but not required
    WORKING RELATIONSHIPS:
    • Ability to interact effectively with internal departments and external customers and represent SpenDifference in a professional manner
    • Requires prolonged sitting, some bending, stooping and stretching. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
    • Requires eyesight correctable to 20/20 to read numbers, reports, and computer terminals. Requires hearing within normal range for telephone use.
    • Must understand vague and implicit instructions, and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people.
    • Ability to interact effectively with internal departments and external customers and represent SpenDifference in a professional manner
    PHYSICAL AND MENTAL DEMANDS:
    • Requires prolonged sitting, some bending, stooping and stretching. Requires hand-eye coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
    • Requires eyesight correctable to 20/20 to read numbers, reports, and computer terminals. Requires hearing within normal range for telephone use.
    • Must understand vague and implicit instructions, and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people.
    • Emotional stability and personal maturity are important attributes in this person.
    • Ability to give, receive and analyze information, formulate work plans, prepare written materials and articulate goals and action plans. Must understand people and be able to communicate effectively with them.
    • Ability to receive and analyze data and input into the computer.
    OTHER:
    • Must be able to maintain confidentiality
    • Some limited travel may be required (20-25%)
    • Must be capable of working in a fast paced environment with a high degree of flexibility and acceptance of change.
     Apply to this Position

For questions about open positions, please contact us at:
careers@SpenDifference.com